LAURA – Audio Response

Leyden AUdio Response Access

1-847-455-8440
1-800-289-8994

(outside Chicagoland)

Our automated telephone system allows you to call in, anytime, and make routine transactions. When calling in,  simply press “1” and you’ll be immediately transferred to “LAURA” (Leyden AUdio Response Access).

Enter your Account Number and PIN (Personal Identification Number), and listen closely for the appropriate menu item:

 

Main Menu

  1. 1. Account Balance & History
  2. 2. Perform Transfers & Withdrawals
  3. 3. Calculate Loan Payment
  4. 4. Special Services
  5. 5. Current Interest & Dividend Rates
  6. 6. Enter Loan Application

Account Balance & History

  1. 1. Current Balances
  2. 2. History of Deposits
  3. 3. History of Withdrawals
  4. 4. YTD Dividends & Interest
  5. 5. Cleared Draft Inquiry
  6. 6. List All Loans
  7. 7. Complete Account History

Current Balances

  1. 1. Savings Balance
  2. 2. Draft Balance
  3. 3. LOC Loan Balance
  4. 4. Balance, Any Suffix
  5. 5. List All Loans

History of Deposits

  1. 1.Direct Deposit – Savings
  2. 2. All Deposits – Savings
  3. 3. Direct Deposit – Draft
  4. 4. All Deposits – Draft
  5. 5. All Deposits – Any Suffix

History of Withdrawals

  1. 1. Draft Withdrawals
  2. 2. ATM W/D – Savings
  3. 3. ATM W/D – Draft
  4. 4. ACH W/D – Savings
  5. 5. ACH W/D – Draft
  6. 6. All W/D – Any Suffix

Year to Date Interest & Dividends

  1. 1. YTD Div. – Savings
  2. 2. YTD Div. – Draft
  3. 3. YTD Int. – LOC Loan
  4. 4. YTD Div. & Int. – Any Suffix

Cleared Draft Inquiry

  1. 1 Draft Withdrawals
  2. 2. Single Cleared Draft

Perform Transfers & Withdrawals

  1. 1. Perform Transfers
  2. 2. Perform Check Withdrawals

Perform Transfers

  1. 1. Savings to Draft
  2. 2. Draft to Savings
  3. 3. LOC Advance to Draft
  4. 4. Transfers Between Suffixes
  5. 5. Transfers to Another Account

Check Withdrawals

  1. 1. Check W/D – Savings
  2. 2. Check W/D – Draft
  3. 3. Check W/D – Any Suffix
  4. 4. Enter Stop Payments

 

Special Services

  1. 1. Change Pin
  2. 2. Change Account
  3. 3. List All Loans
  4. 4. Enter Stop Payments

FROM ANY MENU:

* – RETURN TO MAIN MENU

9 – PLAY HELP MESSAGE

Remember to press the pound (#) sign to complete your transactions, as prompted by LAURA. To exit, simply hang up.

Don’t hesitate to call our office and be walked through a LAURA transaction. Our Financial Service Representatives are happy to assist you.

2701 N 25th Avenue Franklin Park, IL 60131 Call 847-455-8440 Fax 847-455-1245 Contact Us